| 10.
| You get the best service! Only the most skilled operators will manage your communications! We recruit friendly &
experienced receptionists that will represent your company well. |
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| 9.
| You get experienced professionals! Many of our employees have been with the company for ten years or more! Our turnover is low and our morale is high! |
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| 8.
| You get stability! We have been in business since 1982! We've endured the test of time - and over the years
we have mastered managing the communications for your industry. |
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| 7.
| You get prompt service! Your callers will not experience long hold times! Our call center is staffed higher than
industry standard and we have excess phone lines to handle high volumes. |
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| 6.
| You get security! You will be confident that you will not miss calls during times of emergency! We have
service from a second phone company in case service is interrupted and we have a back-up
generator in case of a power outage. If there is a snow storm and your employees cannot be
there to answer your phones - you can be sure that we will! |
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| 5.
| You get a live operator! In these times of tiresome voice mail mazes and machines that don't offer your caller a
solution, your callers will appreciate speaking with a warm, friendly human being.
The skill and eloquence of our live operators cannot be duplicated by any machine! |
|
| 4.
| You get peace of mind! Your communications are in good hands. We are accountable and always available to you. We have supervisors in the office and on-call 24/7, 365 days a year! |
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| 3.
| You get quality! We check messages to ensure accuracy and monitor receptionists to ensure quality. We have a
level of professionalism & diligence that you won't find at other services. |
|
| 2.
| You get size! As one of the 25 Largest Pittsburgh-Area Women-Owned Businesses, we are large enough to afford
the most advanced call center software available in the industry - yet we are personal enough
to offer you a level of customized service that will truly benefit you! |
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| 1.
| You get Diana! Our President, Diana Julian Lewis, has been named as one of Pennsylvania's Best 50 Women in Business
for 2006. She started PTAS from the ground-up and has dedicated her life to creating a
harmonious workplace for her employees and a level of service for her customers that exceeds their
expectations. Her level of dedication, expertise in the industry and availability to her customers is
an added benefit and a true asset for you! |
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